Cable Node Monitor
Cable Node Monitor is the flagship module for Gunslinger®, supporting DOCSIS cable modem networks where mini-CMTS or other small scale CMTS technology has been deployed. CNM works with many different DOCSIS 3.0 or DOCSIS 2.0 CMTS manufacturers, as well as DOCSIS 3.1 systems.
CNM uses SNMP to collect information from the CMTS and from cable modems then stores that data for visualization and trend analysis. With a single pane of glass, CNM aggregates all of your system data and provides a hierarchical view of your universe. With a single click you can drill down into a site and see that collection of cable modems and their health. With another click you can drill down to the modem detail and examine the RF performance trends and other important data.
Not all Cable networks have the same characteristics. Gunslinger lets you establish individual site performance criteria with its own "Pane of Glass Profile" that define the ideal characteristics of health for that location. You can change the performance threshold criteria for upstream SNR, upstream power, downstream SNR and downstream power - fine tuning the health parameters based on the unique DOCSIS configuration and performance limitations of the RF cabling on the premises.
With a single click, a field technician can run a Pass/Fail quality assessment check and know that the modem is operating properly. Those checks can be saved and recalled later for review. Your customer service representatives can run this same test when customers call in for assistance to quickly triage RF problems before dispatching a technician to the site.
There are many more features that empower your staff with knowledge that you usually only get with direct login access to the CMTS systems. Contact us today for more information.